Kaeser & Blair, Inc. has been in business in the Cincinnati, Ohio area since 1894. K&B is currently (2018) the 14th largest distributor of promotional products in the United States. I chose to partner with them in 2002 so that even as a small independent I could offer world class service and volume pricing that would compete with the big guys. This arrangement allows me to spend all of my time providing you top notch customer service while K&B handles the billing and adminstrative details. Your bills will come from Kaeser & Blair and payments may be made directly to them by check or credit card.
Through Kaeser & Blair we are pleased to offer 30 day net billing to established business with positive credit history. Credit card purchases are available to new businesses and individual customers.
Will I get the exact quantity I order? Our etched wines and laser engraved wooden wine boxes are handcrafted. We will make and ship the exact quantity that you ordered. Most of our accessories are screen printed and are subject to 5% overage/underage. To compensate for misprints our factories purposely run 5% extra. Misprints are removed during quality control. When all is running great you'll end up with a few extra, on a bad day your order may be a few pieces short. Your bill will reflect the actual number that are shipped.
We generally ship UPS or FedEx ground. Shipping charges are added to your invoice. Shipping estimates based on your delivery zip code are available upon request. Please let us know if you require expedited shipping, drop shipping, or other services.
Questions - While I have addressed the most frequently asked question, I realize you could have many more that I have left unanswered. Don't hesitate to email me at firstname.lastname@example.org or call my direct line at 888-762-9306 (8am - 7pm eastern).